Update from Petzl on 2 / 27 / 2020
PETZL are aware of the product referred to in the (UK) Arb Associations Safety Bulletin dated the 21st of February 2020 Ref. No. UAG065. The product had been sent back to PETZL in late December 2019 for full analysis. The analysis that was reported to the customer in January 2020 showed there were no broken parts and no manufacturing defect with the product, but it was found to be a maintenance issue. PETZL would like to remind all users how to care for your ZIGZAG to maintain the function and prolong the lifetime of your product.
All information about the specific instructions on inspecting, checking and maintaining can be found on PETZL.com.
You can read the release here;